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How peerplays Handles Your Personal Information

Your privacy matters to us, and this policy explains exactly what data we collect, why we collect it, and how you can control it. Whether you use your account to fund via PayPal or browse on mobile, every data touchpoint is covered here.

Account data protectedPayPal & Venmo transaction privacyMobile access coveredState-law compliantYour rights, clearly stated
peerplays How peerplays Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

From the moment you log in on mobile to the moment a PayPal withdrawal clears, your data moves through encrypted channels. Here is how we handle the four areas that matter most to your privacy.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how you navigate the platform. You can adjust cookie preferences from the footer of any page, and strictly necessary cookies cannot be disabled without breaking account functionality.

Account Security

Your account is protected by SSL encryption and, where enabled, two-factor authentication via your mobile number. We never store full payment card numbers — PayPal, Venmo, and Play+ tokens are handled by the respective payment processors.

Data Retention

We retain identity verification documents for the period required by applicable state law and anti-money-laundering rules. Once that period expires and your account is closed, personal data is deleted or anonymized within our standard review cycle.

Who We Share Data With

Data is shared only with payment processors completing your PayPal, Venmo, or Play+ transactions; identity verification partners required by state law; and analytics providers operating under strict data-processing agreements with us.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you have a question about this policy, want to access your data, or need to request a correction, our support team handles privacy requests directly. We aim to respond to all data-related inquiries within the timeframe required by applicable state law. Reach us through the channel that works best for you.

Team online

Live Chat

Start a live chat session from your account dashboard. Privacy and data requests are routed to our dedicated compliance team, not general support.

Email Support

Send your data access or deletion request to our privacy contact address found in your account settings. Include your registered email for faster verification.

Account Settings

Some preferences — like marketing email opt-outs and cookie settings — can be updated directly inside your account without contacting support at all.

Common Questions About Your Privacy at peerplays

These are the questions we hear most often about how we handle your data. If yours isn't here, live chat or email support can get you a direct answer.

We collect your name, email, date of birth, and payment details — including PayPal or Venmo account identifiers — plus technical data like your IP address, device type, and session activity needed to operate your account securely.

No. We do not sell your data to outside parties for marketing or profiling. Data is shared only with payment processors and identity verification services that are contractually required to protect it.

Submit a data access request through live chat or the privacy email address in your account settings. We will verify your identity first and then provide your data within the timeline required by applicable state law.

Yes. You can request deletion of your personal data. Some records — such as transaction history and identity documents — must be retained for the period required by state and federal law, but all other data is removed on request.

Transaction identifiers from PayPal and Venmo are stored to process payments and comply with financial reporting requirements. Full wallet credentials are never stored on our servers; they stay with the respective payment processor.

Yes, fully. Mobile sessions on iOS or Android are subject to the same data practices as desktop. Your account data, cookies, and session logs are handled identically regardless of which device you use to access your account.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.